Policy - Megan Gray Arts

Welcome

Thank you for visiting!

If you have any questions, comments, or concerns please email me at megangrayarts@yahoo.com

Payments

All major forms of payment including Etsy Gift Cards are accepted. Payments are processed via the Etsy checkout.

Shipping

Shipping costs include: costs of shipping materials, cost of shipment, and insurance for item.

I ship items within 1-3 business days of purchase. I will let you know when your item has been shipped regardless.

Contact me with any questions via email megangrayarts@yahoo.com

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

**Refunds or exchanges must be made within 7 days after you receive the painting. Customer is responsible for return shipping charges."

If for any reason you are not satisfied with your purchase you can have a full refund or exchange once the item is returned to me in it's original packaging. Customer is responsible for return shipping charges.

I take every care to ensure proper packaging and safe delivery and all paintings are shipped fully insured. If an item is damaged in transit please notify me immediately and send a photo of the damaged item. You will receive a full refund for any damages made during transit. I will also contact the shipping carrier to see what we do next for insurance purposes.

Additional

Please Note: That colors may vary on different computer monitors and that paintings are always better in person.

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